Privacy Policy

This Privacy Policy is maintained by LoanLeap to explain how we handle the personal information you provide when you enquire about or apply for finance through our website and services.

Information We Collect

We collect personal information you submit through our forms, including your business and director names, ABN, email address, phone number, turnover, requested amount, loan purpose, and available security. When you proceed with an application, we may collect additional financial and identity information required to assess your eligibility.

How We Use Your Information

• To contact you about your enquiry or application.
• To assess your finance needs and match you with suitable lenders.
• To meet our legal, regulatory, and record-keeping obligations.
• To improve our website, communications, and services.

Sharing Your Information

We only share your information with third parties where it is necessary to provide our services (for example, with lenders you apply to through us), where you have consented, or where we are required to do so by law. We do not sell your personal information.

Data Security

We take reasonable steps to protect the information you share with us against loss, misuse, and unauthorised access. No online service can be guaranteed to be completely secure, so we encourage you to protect your own account details and contact us if you suspect any unauthorised activity.

Cookies

Our website may use cookies and similar technologies to help the site function and to understand how visitors use it. You can control cookies through your browser settings.

We record how you arrived at our website (such as the advertising campaign, referring website or link tags like utm_source and utm_medium) and which buttons and links you click, using an anonymous browser identifier stored on your device. This is kept in our own database to measure our marketing, and is linked to a quote request or contact message only if you submit one. You can stop this by clearing your browser storage.

Credit Information

To assess a finance request, we and the lenders on our panel may collect and share credit-related information, including from credit reporting bodies. Lenders handle credit reports under their own privacy policies and the Privacy (Credit Reporting) Code. We only do this with your consent.

Overseas Disclosure

Some of our technology providers may store data outside Australia. Where this happens, we take reasonable steps to ensure your information is handled in line with the Australian Privacy Principles.

Marketing

We only send marketing messages if you opt in. Every message includes a way to unsubscribe, or you can email us at any time to opt out.

Your Rights

You may request access to the personal information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. To make a request, contact us using the details below.

Privacy Complaints

If you have a privacy complaint, please email us first. We will respond within 30 days. If you are not satisfied, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or call 1300 363 992. See also our Complaints page.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please email info@loanleap.com.au.